Review of Japanese Used Cars Exporter l Kosei Boeki


1.0
I ordered for a car. It's now 7 months and still counting. It has not been delivered up to now. Month in month out I get the same excuse that no shipping space has available on ship to Africa. I was never given any evidence that the car was ever prepared for export and parked in the shipping yard. I'm actually considering taking action in the next 1 week.
LISTING OWNER
hello customer if you need the anyinformation for your order then you will used kosei boeki customer support Email ID this side is different side now plz used the right now thanks,
PUBLIC USER
I had same experience. I order the car last december, but they always said that there is no shipping space. you should report to police
PUBLIC USER
When I saw Mr. Kosei's response I was infuriated and I felt I had to respond to it. By the time I posted that review it was May 2014 and am replying exactly one year later(May 2015). In your response you stated that I should use your email ID for any inquiries. I should say I have even lost count of the number of emails I have sent you and YOU NEVER REPLY or CALL. Actually you never call at all even though I have called you several times.

Last month I actually called you on the 20th, 22nd, 24th and 29th. We only spoke on 20th April, the rest of the days the phone was on an answering machine. When we spoke you told me. you didn't have any record of my transaction. Really?? And you think you are legitimate business? You delete customer records deliberately to defraud them of their money? Yet for the last two years you claimed you don't have shipping space to East Africa. I just cannot understand how a legitimate business fails to secure shipping. Are you shipping a tanker? It's just a Hiace.

You also asked me to send you an email using your customer care email. So far I have sent you about four emails including copies of all our previous communications, but none has been replied. So who is questionable here?

I advise anyone dealing with company to stay away from them.

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